Privacy Policy.

1. Introduction

This Privacy Policy explains how The Civic Reset Project collects, uses, stores, protects and shares personal information through its website, forms, resources, events, civic engagement activities and related communications.

The Civic Reset Project is committed to responsible data handling, privacy protection, transparency and compliance with applicable data protection laws, including the Nigeria Data Protection Act, 2023, where applicable.

For the purpose of this Privacy Policy, "we", "us" and "our" refer to The Civic Reset Project and, where applicable, the legal entity or organisation responsible for operating the platform.

2. Scope

This Privacy Policy applies to personal information collected through:

1. the website;
2. Join the Movement forms;
3. Volunteer forms;
4. Start a Civic Circle forms;
5. Partner or Engage forms;
6. Contact forms;
7. event registrations;
8. resource downloads;
9. newsletters or update sign-ups;
10. direct communications with us;
11. administrative and technical operation of the platform.

3. Information we collect

We may collect the following categories of information, depending on how you interact with the platform.

A. Identity and contact information

1. full name;
2. email address;
3. phone number;
4. country of residence;
5. state of origin;
6. state of residence;
7. local government area;
8. city;
9. profession or occupation;
10. organisation or affiliation, where voluntarily provided.

B. Demographic and interest information

1. age range;
2. interest areas;
3. join type;
4. volunteer interests;
5. civic circle interest;
6. engagement category;
7. community or institutional interest.

C. Communication information

1. messages sent through contact forms;
2. engagement inquiries;
3. civic circle requests;
4. volunteer notes;
5. email correspondence;
6. feedback or submissions voluntarily provided.

D. Technical and usage information

When you use the website, we may collect limited technical information, including:

1. IP address;
2. browser type;
3. device type;
4. pages visited;
5. time and date of access;
6. resource download activity;
7. basic analytics and security logs.

E. Resource download information

We may record resource download counts and related technical logs to understand which materials are useful and to protect the integrity of the platform. Public download counts are not displayed as personal information.

4. How we collect information

We collect information when you:

1. complete a website form;
2. contact us directly;
3. join the movement;
4. volunteer;
5. request to start a civic circle;
6. submit an engagement inquiry;
7. download a resource;
8. attend or register for an event;
9. interact with the website.

We may also collect limited technical information automatically through hosting, security, analytics or website operation tools.

5. Lawful basis for processing

We process personal information where there is a lawful basis to do so, including where:

1. you have given consent;
2. processing is necessary to respond to your request;
3. processing is necessary for legitimate civic, administrative or platform interests;
4. processing is necessary to comply with legal obligations;
5. processing is necessary to protect the security, integrity or lawful operation of the platform;
6. processing is necessary for a task carried out in the public interest, where applicable.

6. How we use personal information

We may use personal information to:

1. process membership or participation requests;
2. respond to inquiries;
3. manage volunteer participation;
4. review civic circle requests;
5. communicate updates where consent has been given;
6. organise civic education, events, dialogues or engagements;
7. provide access to resources;
8. maintain records of engagement;
9. improve the website and resource library;
10. protect the platform from abuse, spam, fraud, unlawful activity or security risks;
11. comply with legal, regulatory or administrative obligations.

7. Communications

Where you consent to receive updates, we may send civic education updates, resource announcements, event notices, platform news or engagement opportunities.

You may opt out of non-essential communications at any time by following the unsubscribe instructions provided or contacting us directly.

8. Sharing of personal information

We do not sell personal information.

We may share personal information only where reasonably necessary, including with:

1. authorised platform administrators;
2. trusted service providers who support website hosting, database storage, email, security or technical services;
3. event or engagement partners where necessary and lawful;
4. legal, regulatory or public authorities where required by law;
5. advisers or professional service providers where necessary to protect the platform's lawful interests.

Any service provider engaged by the platform is expected to process personal information only for authorised purposes and with appropriate confidentiality and security safeguards.

9. International transfers

Some website, hosting, storage, analytics, email or technology service providers may process data outside Nigeria.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfer is carried out in accordance with applicable data protection requirements and appropriate safeguards.

10. Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including civic engagement, volunteer administration, event records, legal compliance, security, dispute resolution and platform administration.

Retention periods may vary depending on the type of data and the purpose of processing. Where information is no longer required, we may delete, anonymise or securely archive it.

11. Security

We take reasonable technical, organisational and administrative measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

However, no website, database, email system or internet transmission is completely secure. Users should avoid submitting sensitive personal information unless necessary.

12. Your rights

Subject to applicable law, you may have rights in relation to your personal information, including the right to:

1. be informed about how your data is used;
2. request access to your personal information;
3. request correction of inaccurate information;
4. object to certain processing;
5. request restriction of processing;
6. request deletion of personal information;
7. request data portability where applicable;
8. withdraw consent where processing is based on consent;
9. lodge a complaint with the relevant data protection authority;
10. not be subject to solely automated decisions that produce legal or similarly significant effects, where applicable.

To exercise these rights, contact us through the contact details provided below.

13. Children and young people

The platform may publish materials relevant to youth civic education. However, the website is not designed to collect personal information from children without appropriate consent.

Where a person below the age required by applicable law wishes to participate in a programme, event or activity, parental, guardian or institutional consent may be required.

14. Sensitive personal information

Users should not submit sensitive personal information unless it is necessary for a specific, lawful and clearly identified purpose. Sensitive information includes information relating to health, precise location, religious beliefs, political opinions, biometric data or other legally sensitive categories of personal information.

15. Cookies and similar technologies

The website may use cookies or similar technologies for basic functionality, security, analytics, performance and user experience.

Users may control cookies through browser settings. Disabling cookies may affect some website functions.

16. Third-party links

The website may contain links to third-party websites, platforms or resources. We are not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of any third-party website they visit.

17. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, platform operations or data practices. The updated version will be published on the website with a revised "Last updated" date.

18. Contact

For privacy questions, data requests or complaints, contact:

The Civic Reset Project
Email: civicresethub@gmail.com
Phone: 0812 345 3206
Address: 47 New GRA, Trans-Ekulu, Enugu